مجموعة دفء العائلة

Delivery time: Orders are usually delivered within 2-5 business days inside Egypt, excluding Fridays, Saturdays, and official holidays.

Delivery partners: We work with trusted courier companies to ensure reliable service.

Shipping fees: Fees are calculated at checkout. Free shipping may apply for orders above a certain amount during promotions.

Order confirmation: Customers will receive a confirmation email or call within 24 business hours of placing an order.

Delays: While we aim to deliver on time, unexpected delays may occur due to courier issues or external factors beyond our control.

International shipping: Currently not available (can be updated in the future).